Software support plans

Support Plans

Standard Support

Meets the everyday support needs of businesses.

Standard Support includes:

  • Comes with online help Wiki
  • All upgrades and enhancements
  • Web portal support
  • 72-hour ticket response time (24 hours for critical issues)

Premium Support

Fast response and resolution for larger businesses.

Includes Standard Support, plus:

  • Continuous phone support
  • US telephone support available M-F from 10am to 7pm EST (866-932-2288 ext. 2)
  • 24-hour ticket response time (4 hours for critical issues)

* Support not available on federal holidays including: New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.

Schedule your live demonstration today.

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Annual Discounts
Flexible Pricing Plans
Personalized Implementations